Reviews
We always strive to deliver outstanding service and we measure our success by what our clients say about us.
All of these client comments are taken from Allagents.co.uk – the independent review website.
Richard Pointer
Very helpful and has great local knowledgeable, the fee was good and service was second to none.
Would highly recommend Adam!
Henry B
An excellent lettings agent. We rented with Avrasons for 2 to 3 years and would highly recommend them. All issues throughout the Tenancy were handled efficiently and professionally. Superb all round.
Thank you. We loved living in the flat.
AB
So lovely and always so quick at replying and resolving issues. They made the experience so much easier and are the best agents I have dealt with in London (and I have dealt with a lot)
Fionntan
Has been incredibly kind, helpful and on-the ball throughout the entire process. She quickly created a rapport and was always available to talk to!
Idil Yanmaz
Justyna has supported me to find the most suitable flat for me and after I have agreed to get the flat I am living in now. She was very kind and transparent through out the process. We followed up the flat requirements and informed me regarding to my request about the flat promptly.
Roz
It has been a pleasure renting a property with Avrasons Ltd. Justyna has been amazing and has communicated with us quickly with all the information throughout the whole process, answering any queries we had.
This has been the smoothest and easiest journey from start to finish and we are greatly looking forward to renting with Avrasons for the foreseeable future.
Thanks Justyna!
Ffion
Justyna was excellent to deal with; couldn't have been more helpful and managed the whole process quickly and efficiently. She followed up all questions quickly and I always felt she was fully in control of the process. Also she was very personable and friendly - would highly recommend and a cut above other letting agents I've dealt with in the past.
Taja & Mitja
We have had a really positive experience when renting through Avrasons; they are professional, reliable and respond very quickly to all our queries. Justyna has been extremely kind and supportive throughout the letting process. We had not expected the letting process to be so smooth and tenant-friendly.
Joe Wornham
The agents at Avrasons Ltd were extremely helpful and forthcoming with information when completing our move, couldn't have asked for anymore.
Alfonso M.
Perfect, clear, and effective communication during the whole renting process. Always willing to help and clarify potential doubts. Very good rental agent.
Linda
Justyna was very helpful throughout the process. She was not only friendly but also professional, promptly answering emails and questions, which helped to speed up the process as I was urgently looking for a place. I would recommend her to my friends.
Ruben Torres
Justyna was able to understand our needs and fulfil our expectations.
She fought the price on our behalf and was always eager to answer our questions in short timing, always with a smile in her face and a very good attitude.
All in all I would recommend her to my friends
Nicolas alderete
It's been a great pleasure to have such a nice, efficient and kind agent like Justyna. She knew exactly what we were looking for and was very aware of our needs by providing right and quick answers.
We are very happy with her management and we strongly recommend her for other customers.
Giada
Justyna has been professional, kind and helpful throughout all the lettings process. Her supportive attitude towards the client has made this usual stressful moment easy to handle.
Josh Condie
Justyna was extremely efficient and helpful during the process of our move. She is really friendly and reassuring which made moving feel far less stressful than it normally is. We really wanted the property and Justyna made it all possible for us. We couldn't be happier and are very grateful for her services.
Alex & Georgie HB
Throughout our tenancy Mat and Richard were extremely helpful and friendly - any issues we had were always resolved quickly and efficiently. We would wholeheartedly recommend Avrasons based on the excellent service we received, both when looking for a property and as a tenant. Thank you Mat, Richard & the Avrasons team!
Dan
I was extremely pleased with the service I received from Avrasons during my time renting a property with them. In particular the handling of a change of tenancy by myself to a new housemate was extremely well managed by Hollie and she managed to turn the whole process around well within a week.
Karen
If you have a property to let in this location use this company . They are highly professional,efficient and provide an excellent personal service
Moussa
I highly recommend this agency! Richard, Justyna and Marcia are very professional and have a can-do attitude which is highly appreciated when you deal with housing issues!
previous tenants
We had a really good experience during the duration of our contract. Matt and the agency have been helpful and honest.
Clare T
Avrasons helped me find a lovely property, which they then managed to a high standard, with fair fees and friendly staff.
I wouldn't hesitate to recommend them to anyone.
Matthew Pettit
We've all really enjoyed our tenancy in our property managed by Avrasons. The moving in process was quick and efficient and the same is true of our move out. Their fees are reasonable and on the cheaper side of a lot of London estate agents.
Mat Sutton has been an absolutely great building manager. As soon as we had an issue he'd have someone round the next day and it'd be sorted perfectly. He was always really quick to respond and worked around us.
I'd highly recommend him and Avrasons and we're just sad we're leaving!
MB
I contacted Avrasons about a rental apartment to cover a temporary project contract I had in the City. Richard was extremely helpful and the rental arrangements / move in process could not have been easier.
Mat was my property Manager and he and office colleagues have been really prompt in dealing with any minor issues during the rental.I would not hesitate to recommend Avrason's and would certainly use them again.
Laurag
By far the best lettings experience I've had since moving to London and renting over several agents. Fees are low, maintenance issues are picked up and resolved within 24 hours and they actually want you to stay a tenant by giving fair increases.
Olivia
I used Avrasons for 2 years and the service was exceptional. Any issues with the flat they would sort the same day, if not the day after. Response was fast. Always there to help.
Only comment was that the flat was far too expensive for what it is however this is down to the landlord not the agents.
Florence
We were with Avrason as tenants for over 2 years, throughout that time Marcia was always extremely helpful and quick to respond to our questions. I would always recommend Avrasons
James
As a first time landlord, I found Richard, Justyna and Marcia all extremely friendly and accommodating. They were all very helpful in putting my mind at ease with the different steps of the process and I received very quick responses to my many questions throughout the tenancy.
The whole process ran very smoothly from finding the appropriate tenants to having a leak fixed from the upstairs flat within a couple of days. The property was left in immaculate condition when I moved back in which speaks of the quality of the tenants and the quality of the contractors that Avrasons use.
I look forward to using Avrasons again when I let the property in future!
Devon
We had a brilliant experience from Richard who helped us move in to the property within two weeks of viewing the property.
He also helped us negotiate terms with the Landlady and back us all the way.
Fast paperwork and emails too.
Great stuff.
Michaela
Our experience with Avrasons has been nothing short of exceptional from the beginning.
From looking around our property to signing all contracts and forms, to checking in went as smoothly as possible.
Since moving in, we've had a few teething problems and I cannot express how professional, friendly and efficient Kelly has been in the whole process! Kelly has responded to all of my emails quickly and sorted out any issues rapidly. She has been an absolute pleasure to deal with as a property manager and myself and my house mates are so grateful! I wholeheartedly recommend Avrasons.
Katie Brown
I can't recommend Mat and the Avrasons team enough, after a perfectly smooth 2 years of renting with them in Clapham.
Mat has been incredibly responsive throughout and couldn't have been more helpful. We have always been massively impressed with how quickly they resolved any issues we brought to there attention, even helping us in cases where it wasn't their responsibility to do so.
He was also totally reasonable in the deposit return process.
This has been the best agent/landlord experience I've had in London.
Josh Condie
Kelly has been very friendly and extremely helpful as our property manager.
Any issues we've had have always been reviewed, if not resolved, on the same day.
John McSweeney
I rented a flat with Avrasons with 1 other person for 7 years with Avrasons. I have had a few bad experiences with estate agents over the years, however Avrasons were a genuine exception. They always responded to queries and fixed issues when they arose. On check-out I got my full deposit back. Marcia was great to deal with, as was some of the others in the office. If you are going to rent in Oval I would recommend calling them to see what they have.
Ben Prewett
I was a landlord based overseas for more than 2 years. Avrasons managed my property from start to finish for the whole period. They regularly went above and beyond to help me out since I wasn't in the country. The various property managers I've had over the years have all be pretty good at staying in contact but most importantly they have all been super responsive and will to help even with things that aren't necessarily part of the day to day service. Even after the lease ended and they were no longer managing my property they still help out with a few things during the property sales process (thank you so much Kelly and Justyna!). I'd have no hesitation recommending Richard and his team if you don't have the time to manage a property yourself.
James David Booth
I had rented a property via Avrasons for 8 years, they also managed the property. Whenever there was any kind of issue (for example, boiler stopped working, fridge stopped working, sofa spring broken, small amount of damp in the hallway from a flat above) the issue was resolved on the same day I reported it, before I'd even got home from work. The issues were also resolved thoroughly so that they never happened again, for example, a new fridge, a new sofa, a full service of the boiler.
Not only was the property management the best I've experienced in London over 20 years of renting, but the agents were very thorough and quick in getting my deposit back to me when I moved out. They also refunded a percentage of rent back to me because I moved out 3 days before the end of the month, this is not something I had even considered should happen!
Mark Buchanan
Myself and Andy were with Avrason's for 6 years. I found them reliable and efficient, possessing a friendly air that diffused the stresses of associated with renting. They are fantastic. Highly recommended!
Shreyash Joshi
Avarsons has been by far the best letting agent I have come across in my 10 year history of living in rented apartments. All staff members are very professional and they'll make you feel right at home from day one.
James Woodward
Having rented in London for around 15 years in many houses. Moved every year because the landlords\/houses were so bad or prices rose at unreasonable rates.
This has been by a mile the best landlord I have had and because of that I stayed in the house for 6 years. The quality of the place was great and the price very reasonable with minimal rises every year.
They are responsive, fair, quick, communicative and try to deal with reasonable requests such as additional cycle parking or new equipment.
When there were issues they were resolved extremely quickly, such as a new roof that was fitted a couple of days after a leak or a new washing machine that was delivered the day after the other one broke. The shared areas were well managed with a good system for storing bikes in a common yard introduced.
Renewals and the administration side of things were simple and fair as we received almost all of our deposit back.
Marco
Great customer services and experience throughout the letting process. Special kudos to Justyna, who is a pleasure to interact with.
Emily Page
We have both actually enjoyed the estate agent experience for the first time, through having rented for the last 7 years.
Justyna has been so helpful and caring to the process for us.
Victoria Barrio
Having dealt with a lot of different letting agents within London it was refreshing to find Avrasons who were very easy to rent with.
My property manager May was very professional and responsive whenever I had a problem.
And he made moving on from the property when I had to (due to a change in personal circumstances) very easy and efficient.
Nils-Christian Bormann
We lived in an Avrasons property for three years and can only recommend it. Our letting agent, Mat, quickly reacted to any requests, and was supportive whenever we renewed our contract. The apartment was in a great location in the middle of London with easy subway access and a park right in front of the main door.
Raj, Zav and Jordan
Avrasons and more specifically Richard were great with our search for a new flat. They made the process clear and easy. We had no issues with any part of the process and Richard was friendly and prompt at responding to our queries. Thank you guys!
Arturas Jakubovskis
Great service, Justyna was very accommodating with my busy work schedule and was quick to respond. The process of signing the lease and checking in was done efficiently.
Ama de-Graft Aikins
Excellent service from Justyna Polowniak at Avrasons Ltd. Each stage of the rental process was managed professionally and with empathy: viewing, deposits, finalising the contract, inventory review/picking up keys and hand over to property manager.
William Edwards
Highly satisfied with the prompt, professional and friendly service at Avrasons. All of the staff go out of their way to respond to our requests to the best of their abilities. I was having sleeping difficulties and Richard and Stephanos were able to promptly organise a new large bed in our new room to make things right! 10/10, would recommend.
Joe Salt
Very easy to deal with, had a quick turn around moving into the property and Richard helped move things along swiftly and easily.
Sokratis Dinos
I have had experience with a number of estate agencies in London for the past 20 years. Avrasons is by far the best one I have dealt with. In fact it does not compare to any other. Everyone has been impeccable from the start till the end. Richard, Ian and Hollie who I mostly communicated with over a 6 year tenancy were delightful to speak to, professional and really effective and prompt in dealing with any queries or requests. Unlike most agencies they have also been extremely accommodating and understanding in helping me with moving out and making the process smooth and pain free. Knowing the stress involved in trying to find a nice place estate, I would wholeheartedly recommend Avrasons (which was also recommended to me by a friend when I was looking for a place to rent) and if I return to the area I will definitely be going back to them. Thank you very much Richard, Hollie and Ian for making my long stay a really pleasant and humane experience.